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Patients
The care experience you deserve
When your clinician uses Heidi, your appointment feels personal and fully focused on you.
Dr. Tom Kelly
CEO & Co-Founder
When your clinician uses Heidi, your appointment feels personal and fully focused on you.
In the room, your clinician is often balancing listening, examining, and writing notes. Heidi helps with that, so they can give you the attention you deserve.
Heidi is an AI care partner that works in the background, capturing notes, tasks, and follow-ups as you talk. This allows your clinician to stay present and respond without distraction, while remaining in control of every decision and next step.
You may not see Heidi at work, but you’ll feel the difference in how your clinician cares for you.
Your clinic will let you know if they plan to use Heidi and ask for your permission before it is used during your appointment.
All decisions about your diagnosis, treatment, and next steps are made by your clinician.
Heidi uses the information needed to help your clinician during your appointment and doesn’t store any audio.
Your consultation details are kept private, never sold, and never used to train our systems.
Heidi gives your clinician access to trusted medical guidance from independent sources.
Tell us what stood out to you and how Heidi helped.
Small moments make a big difference to how your care feels.
With Heidi
Your clinician looks at you while you speak, listening without distraction.
Without Heidi
You share something personal while they’re focused on typing.
With Heidi
You get clear instructions and guidance based on your consultation.
Without Heidi
You leave with a generic handout that doesn’t quite answer your questions.
With Heidi
Referrals, tests, and follow-ups are ready quickly so your care moves forward.
Without Heidi
You might wait days for referrals, scans or blood tests to be sent.
With Heidi
Your history and notes carry forward, so you don’t have to start from the beginning each time.
Without Heidi
You often find yourself repeating the same details at every appointment.
With Heidi
Next steps are clearly recorded before you leave the room.
Without Heidi
You walk out realizing you don't know what's happening next.
With Heidi
You know what happens next and when.
Without Heidi
You might leave unsure about when you’ll hear back or what to do now.