Step inside
We've built a space that feels nothing like a trade show booth. The Heidi Lounge recreates a clinical setting, right on the exhibition floor — where you can try Heidi in the kind of environment it was built for. Close the curtain, pick up the headset, and see what a visit with Heidi actually feels like. Throughout both days we're hosting a series of intimate sessions with customers, clinicians and partners. Real conversations, not presentations. Grab the mic and get your questions answered, or take it all in to understand how Heidi is giving clinicians time back.
| Date | Time | Topic |
|---|---|---|
| 20/5 | 2:00pm | Dr. Simon Kos discusses the AI Care Partner framework |
| 20/5 | 3:30pm | Dr. Talat Uppal & Dr. Jono O’Sullivan have a candid conversation about Heidi and multidisciplinary care |
| 21/5 | 12:30pm | Shelley Thompson presents her findings on how the patient feels about their experiences with Heidi |
| 21/5 | 2:00pm | Dr. Ben Condon drills down into the Impact Report, and its significance for clinicans in every setting. |
We're back at Digital Health Festival this year in a big way. Galaxy stage, show floor and a lounge where we’ve recreated a clinical setting so you experience what Heidi actually feels like in practice. If you're thinking about what an AI Care Partner means for your health organisation - the adoption, the workflow, the 'will clinicians actually use it' - this is where you find the answers to all that and more.
Adoption is where most digital health stories quietly fail. We're sharing what we've seen across Australia when you get clinician experience right — the efficiency numbers, the morale shift, the patient experience gains. Dr Ben Condon presents the findings live in the Heidi Lounge on Thursday 21 May.
Join Dr Ben Condon, Clinical Director ANZ and find out how AI is redefining what progress looks like in healthcare.
The real transformation isn't about systems — it's about people. The question every health leader should be asking is: do clinicians love using it? Ben will share what Heidi has learned about designing for the people in the room, why adoption is where most digital health stories quietly fail, and what genuine scale looks like when you get clinician experience right. He'll cover results from across Australia, the care partner vision and what's next.


Heidi transcribes your visit and generates clinical documentation in your voice, your style, your template. Most clinicians get 1–2 hours back a day.

Clinical evidence. No commercial influence.
The right clinical evidence, surfaced at the point of care. Nothing between you and the facts — no sponsored results, no noise.

Reach more patients. Answer fewer calls." body: "Heidi drafts patient communications that go out in your voice. More coverage, without more admin.

The clinic, without the commute." body: "Heidi works wherever the clinician is. Try the remote experience yourself in the Heidi Lounge.